Eightcap Customer Support
Here to support you throughout your trading experience
At Eightcap, your satisfaction drives us. Our dedicated support team is available to answer your questions and resolve issues, providing a smooth trading journey.
Reach Out to Our Support Team TodayMultiple Support Channels
Live Chat
Get immediate assistance around the clock through the Eightcap support platform.
Initiate a Chat NowPhone Support
Prompt help for urgent or complicated issues. Available Monday to Friday, 9 AM – 6 PM (EST) at Eightcap.
Call NowHelp Center
A comprehensive selection of guides, tips, and tutorials.
Visit our Help Center for assistance.Community Forum
Join discussions, share your insights, and get answers to your questions.
Explore Our Service OfferingsContact Us Anytime
Live Chat
24/7
Quick and dependable support available
Email Support
Dedicated customer support service
Get prompt assistance within one business day.
Phone Support
Customer support hours: Monday through Friday
Support team available from 9 AM to 6 PM EST
Help Center
Always available
Contact our support staff whenever you need help
Access Customer Support
1. Log In
Log in to your Eightcap account through the official site using your credentials.
Visit the Support Hub
Locate the "Support" or "Help" link, typically at the page footer or main menu.
3. Select Your Contact Preference
Opt for live chat, email, phone support, or self-help options based on your choice.
4. Provide Details
For faster assistance, provide your account information and a detailed explanation of your issue.
Discover Your Options Independently
Help Center
Visit our extensive Resource Center for comprehensive guides, tutorials, and educational content.
Access ResourceVideo Tutorials
Explore interactive tutorials to deepen your knowledge of Eightcap platform features.
Access ResourceCommunity Forums
Become part of our community to connect with fellow investors, exchange insights, and grow collectively.
Access ResourceIncrease Your Earnings with Our Professional Guidance
Communicate Effectively: Provide detailed information or updates regarding your issues.
Employ Advanced Analytics Tools: Create robust systems to enhance Eightcap’s customer support efficiency.
Select Your Support Method: Use live chat for urgent questions, or email for comprehensive inquiries.
Review the Help Center initially: Search for solutions to common issues before contacting support directly.
Gather all relevant documents beforehand, such as account information, transaction IDs, and supporting visuals, to streamline assistance.
Support Tip: For quicker help, consider using an alternative contact channel if responses are delayed.