Common Inquiries

Eightcap offers a global trading environment that combines traditional assets with innovative social trading features. Users can engage in trading stocks, cryptocurrencies, forex, commodities, ETFs, and CFDs, while also copying successful trader strategies.

Engaging in social trading with Eightcap allows users to connect with other traders, analyze their strategies, and replicate their trades via tools like CopyTrader and CopyPortfolios. This approach helps traders benefit from expert insights without needing extensive market knowledge.

Different from traditional brokers, Eightcap provides an extensive selection of financial instruments along with social trading features that encourage community engagement. The platform is intuitive, offering various investment choices including themed CopyPortfolios curated around specific markets and strategies.

Eightcap offers a broad spectrum of tradable assets, including equities from global leaders, cryptocurrencies such as Bitcoin and Ethereum, major forex pairs, commodities like metals and energy, ETFs for diversified investments, global stock indices, and CFDs with leveraged trading options.

Eightcap is operational in numerous countries worldwide, although regional restrictions may apply based on local regulations. To confirm availability in your area, check the Eightcap Availability Page or reach out to customer support for the latest details.

The minimum deposit to begin trading on Eightcap usually ranges from $250 to $1,200 depending on your country. For exact information relevant to your location, consult the Eightcap Deposit Guide or contact support directly.

To register on Eightcap, visit the official website, click "Join Now," complete the registration form with your personal details, verify your identity, and deposit funds. After registration, you can begin trading and utilize the platform's features.

Eightcap offers a mobile app compatible with both iOS and Android, enabling users to trade, view their assets, monitor performance, and execute transactions remotely.

To verify your account on Eightcap, log in, go to 'Account Settings,' select 'Verification,' upload a government-issued ID and proof of address, and follow the instructions. The process usually completes within 24 to 48 hours.

To reset your password, log in to Eightcap, click 'Forgot Password?', enter your registered email, follow the link sent to your email to set a new password.

To close your account, withdraw any remaining funds, deactivate all active subscriptions, and contact Eightcap customer support to formally request account Closure, following their instructions.

To update your personal details, log into your Eightcap account, click on your profile icon, select 'Account Settings,' enter the new information, and save. Major changes may require additional verification.

CopyTrader on Eightcap enables users to automatically mirror top investors' trades. By following a trader, your account will replicate their actions proportionally to your investment. This feature is useful for beginners seeking to learn from experienced traders while engaging in the markets.

Eightcap provides CopyPortfolios, which are curated collections of assets or traders centered on specific themes or strategies. Investing in a CopyPortfolio allows for diversified exposure, helping to manage risks more effectively through a single investment choice.

Yes! Eightcap supports margin trading with CFDs, allowing traders to leverage their positions. While leverage can enhance potential gains, it also increases the risk of significant losses, including exceeding your initial deposit. Understanding leverage thoroughly is important for responsible trading.

Absolutely, Eightcap supports margin trading through CFDs, allowing traders to amplify exposure with reduced capital. This feature can increase profit opportunities but also the potential for significant losses. Mastery of leverage and strict risk management are crucial for safe trading.

The social trading tools on Eightcap enable traders to connect, share insights, and collaborate on strategies. Users can view peer profiles, observe trading activities, and participate in community discussions to enhance their trading skills and performance.

To maximize your experience on the Eightcap Trading Platform: 1) Log in using the website or mobile app, 2) Explore the list of tradable assets, 3) Execute trades by selecting assets and specifying investment amounts, 4) Keep track of your trading performance via the dashboard, 5) Utilize charting tools, stay updated with market news, and connect with the community for strategic advice.

Eightcap provides commission-free trading for stocks, enabling users to buy and sell shares without incurring commissions. Nevertheless, spreads are incorporated into CFD transactions, and some activities like withdrawals or maintaining overnight positions may incur additional charges. It’s advisable to consult the official fee schedule available on the website for detailed information.

Does Eightcap transparently disclose its fee structure?

Spread sizes on Eightcap depend on the asset class. They represent the difference between the bid and ask prices, indicating the trading cost. More volatile assets tend to have wider spreads. Users can view the exact spreads for all instruments directly on the Eightcap platform before executing trades.

During normal trading hours, opening and closing trades are generally free. However, holding leveraged positions overnight may attract rollover or overnight financing fees, which depend on the asset, leverage, and duration. More detailed information can be found under the 'Fees' section on the Eightcap website.

Depositing funds into your Eightcap account is usually free, but certain payment methods like credit cards, PayPal, or bank wire transfers might involve transaction fees. It’s recommended to check with your payment provider for any applicable charges beforehand.

Overnight fees, or rollover charges, are applied when leveraged trades are kept open beyond standard trading hours. These fees vary depending on the leverage used and the asset class involved. Details of the specific overnight charges are available in the 'Fees' section on the Eightcap website.

Eightcap prioritizes security by using SSL encryption for all data transfers, two-factor authentication for account login, frequent security audits, and adherence to global data privacy standards to keep your information confidential.

Yes, Eightcap secures client funds through segregation into dedicated accounts, maintains strict operational protocols, and follows client protection regulations applicable in your region, ensuring your assets are protected from the company's operational funds.

To strengthen your financial security, consider investing in digital assets, consult Eightcap for secure transaction guidance, explore peer-to-peer lending options, and stay updated on cutting-edge safe online payment systems.

While Eightcap ensures the safety of client funds through segregation and regulatory compliance, it does not provide specific insurance coverage for individual investments. Market fluctuations can affect your investment's value, so be aware of these risks. For additional safety information, refer to Eightcap's Legal Disclosures.

Eightcap users can access live chat support during market hours, email assistance, an extensive Help Center, social media interactions, and regional phone support lines.

To address technical issues, users should visit the Help Center, complete the 'Contact Us' form providing detailed information, include relevant screenshots or logs, and wait for a reply from the technical support team.

Inquiries submitted via email and contact forms usually receive responses within a day. Live chat support is accessible instantly during business hours. During busy periods or holidays, response times might be slightly extended.

Live chat support is offered during regular business hours. Outside these times, users can reach out via email or the Help Center, and their questions will be addressed when support resumes.

Eightcap provides multiple trading methods, including social trading with CopyTrader, portfolio management through CopyPortfolios, long-term investment strategies, and advanced technical analysis tools. The optimal approach depends on individual objectives, risk tolerance, and experience levels.

Enhance diversity on Eightcap by allocating funds across various asset groups, exploring techniques from a broad spectrum of traders, and keeping a well-balanced portfolio to better manage risk.

Broaden your investment scope with CopyPortfolios, which include multiple asset classes, facilitate copying several traders, and support a balanced approach to risk reduction.

Choosing the right trading time depends on the asset: Forex operates 24/5, stock markets have set hours, cryptocurrencies trade nonstop, and commodities or indices are limited to specific sessions.

Use platform analytics tools on Eightcap to analyze digital currencies, improve your trading processes, and engage in community investment projects to refine your strategies continuously.

Implement risk mitigation techniques such as setting stop-loss orders, defining profit objectives, scaling positions, diversifying assets, managing leverage carefully, and regularly reviewing your portfolio to reduce potential losses.

Log into your account, navigate to the Withdraw Funds section, enter the amount you wish to withdraw, select your preferred payment method, confirm your details, and submit. Withdrawals are usually processed within 1-5 business days.

Yes, you can use Eightcap's AutoTrader tool to automate your trading activities according to specific settings, helping you maintain reliable investment practices.

Eightcap offers a comprehensive Education Center that includes live webinars, detailed market analysis, expert insights, and demo accounts, all designed to improve your trading knowledge and abilities.

Tax reporting requirements vary by location. Eightcap supplies detailed transaction reports to assist with your tax filings. Consult a tax professional for personalized advice.